UC Herbal Oil

Direction to Use : Use a small quantity of oil Gently massage into hair ensuring that entire scalp is covered. Perferably leave it overrnight for maximum effect. Rinse hair with UC Hair Science Oil for better result

• Eligibility:

  • To be eligible for a return, the item must be unused and in the same condition as received.
  • The return must be initiated within 10 days of the purchase date.

• How to Initiate a Return:

  • Please contact our customer service team at info@uchairscience.com to initiate the return process.
  • Provide your order number, the name of the product you wish to return, and a brief explanation of the reason for the return.

• Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
  • We recommend using a trackable shipping service for your return.

• Refund Processing:

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to the original method of payment within 7 business days.

Refunds:

• Refund Eligibility:

  • Refunds are issued for eligible returns that meet the criteria outlined in the Returns section above.

• Non-Refundable Items:

  • Some items are non-refundable, including gift cards.

• Late or Missing Refunds:

  • If you haven’t received a refund within the specified timeframe, please check your bank account again.
  • Contact your credit card company or bank, as it may take additional time for the refund to be officially posted.

• Sale Items:

  • Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges:

Unfortunately, we do not offer direct exchanges. If you need a different product, please follow the return process and place a new order.

Contact Information:

If you have any questions about our Return and Refund Policy, please contact us atinfo@uchairscience.com.

Our Shipping Policy is designed to provide you with transparent information about our shipping process, including estimated delivery times.

1. Order Processing:

a. Order Confirmation: Upon placing an order, you will receive an order confirmation email that includes the details of your purchase.

b. Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.

2. Shipping Options:

Standard Shipping: We offer standard shipping as our default.