1. Ordering Process:

a. Product Selection:

• Browse our website to explore our range of hair care products. Click on the desired product for detailed information.

b. Adding to Cart:

• Click "Add to Cart" to select products for purchase. You can review and edit your cart before proceeding to checkout.

c. Checkout:

• Complete the checkout process by providing accurate and up-to-date information, including shipping details and payment information.

2. Payment:

a. Payment Methods:

• We accept various payment methods, including credit cards, debit cards, and other secure payment options. Payment details are processed securely.

b. Order Confirmation:

• Upon successful payment, you will receive an order confirmation email with details of your purchase. Please keep this for your records.

3. Shipping:

a. Processing Time:

• Orders are typically processed and shipped within 1-2 business days and delivered maximum by 5-7 days, excluding weekends and holidays.

b. Shipping Options:

• Choose from standard or expedited shipping options during checkout. Shipping costs and estimated delivery times are provided before completing the purchase.

c. Tracking Information:

• Once your order is shipped, you will receive a shipping confirmation email with tracking information.

4. Returns and Exchanges:

a. Eligibility:

• Please refer to our Return and Refund Policy for information on returns and exchanges.

5. Product Information:

a. Accuracy:

• We make every effort to provide accurate product information. However, if you have any questions or concerns, please contact our customer service team before making a purchase.

6. Customer Service:

a. Contact Us:

• If you have any questions, issues, or need assistance, please contact our customer service team at info@uchairscience.com.

7. Promotions and Discounts:

a. Promotional Offers:

• From time to time, we may offer promotions, discounts, or special offers. Terms and conditions for these promotions will be clearly communicated.

8. Privacy:

a. Information Security:

• Your personal and payment information is treated with the utmost confidentiality. Please refer to our Privacy Policy for more details.

9. Changes to Shopping Policy:

a. We reserve the right to update or change this Shopping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

Thank you for choosing UC Hair Science. We appreciate your trust in our products and services. If you have any concerns or questions, please reach out to our customer service team. Happy shopping!